Our Returns Policy

Our "Goliath is perfect" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item, and we will either replace a faulty item or issue a full refund for the price you paid for the item.

Please package the relevant item securely and send it to us with the delivery slip. The return address is:

Goliath Merchandising Returns
Goliath
PO BOX 165
Clyro, Hay on Wye
HR3 5WU

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty.

As soon as we receive the returned order we shall replace the damaged goods or refund payment as is required. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling

Other Statutory Rights

For more information about your other statutory rights, please visit the Department of Trade and Industry's Consumer Gateway website at: http://www.consumer.gov.uk/consumer_web/shopping.htm#4